To find a list of Kumpoo Canada retailers near you, click here.

Orders of $399 or more qualify for free standard shipping.

Yes. You can choose between shipping or pickup for your order.

Available options:

• Pickup at 1443 Denison Street, Markham, ON
  

Once your order is ready, you will receive an email notification for shipping or pickup.

We ship all orders via Canada Post. We currently offer shipping to Canadian addresses only.

Available shipping options:

• Standard Shipping
• Express Shipping

You can view the exact shipping fee during checkout.

Shipping times vary depending on your location and the shipping method selected. Typically, orders are processed within 1-2 business days and delivered within 1-6 business days. You will receive a tracking number once your order has shipped.

Please note: Fulfillment times may vary during peak periods such as after/during product launches, holidays and special promotions. Pre-order items are excluded from these timelines. For pre-order products, please refer to the estimated arrival date shown on the product page.

Once your order has been dispatched from our warehouse, we will send you an email with your online tracking information. Use this information to track your order via the courier website linked in the email.

All purchases from Kumpoo Canada are final sale. We do not accept returns or cancellations.

We recommend checking our size chart for detailed measurements and fit guidance. If you’re unsure, feel free to reach out for assistance.

We offer a variety of sizing options, ranging from [XS to XXL] for apparel (or custom sizes depending on the product). Please check our size chart for exact measurements and guidance on finding the best fit.